Here you can find the answers to the frequently asked questions.
And if there are still some questions open we are looking forward to answer them - just contact us!
Here you can find the frequently asked questions and the answers. Please don't hestitate to contact us if there are more questions or obscurities - we are pleased to help you:
When is my booking valid?
Your booking is valid from the moment it is confirmed by us in writing. In general a booking is confirmed within one day.
Is it possible to book additional persons after the booking has been made?
Yes, of course persons can be re-booked. Should the desired number of persons exceed the capacity of your booked accommodation, we will make you an alternative suggestion - of course in the same category you ordered in your booking.
Is there a travel cancellation insurance?
Something can always get in the way - unfortunately also on holiday. That's why we offer a low-cost cancellation insurance policy to all our customers.
Until how long before departure is it possible to cancel my trip without any additional fee?
After conclusion of the cancellation insurance a cancellation is possible up to 1 day before travel beginning. If you have not taken out cancellation insurance, the following fees apply:
Up to 2 months before the start of your holiday you can cancel free of charge. From then on the following fees will apply:
- 25 % of the booking amount up to 30 days before the start of your vacation
- 100 % of the booking amount up to 7 days before the start of the vacation
Can I take my pet with me?
Your pet is allowed in most accommodations. Please let us know at the time of booking if you wish to bring your pet so that we are able to select the right accommodation for you. Depending on the accommodation, different fees may apply.
Is it possible to book excursions and sports already in advance or only after arriving on the Island?
However you want - you can book your excursions in advance or wait until you are on the island. Please note that discounts will be offered if you book in advance.
Does each apartment have a laundry change service and if yes, how often the laundry will be changed?
In principle, bed linen and towels are changed once a week in every accommodation of the category "Sun", "Sea" and "Olive". If you wish a more frequent change please let us know. Please note that this will slightly increase the final cost.
Where can we find a bike-rental?
There are several possibilities to rent bicycles on Pag. We will be happy to send you a plan with these rental stations when you make your reservation, or reserve them for you in advance and place them in your accommodation from the moment you arrive.
Are there also E-bikes available on the Island?
Yes, there are also E-bikes available on Pag.
What do I need for renting a boat?
Every motor boat (including dinghies under 5 hp) requires a sailing licence (certificate of competence). In Croatia at least the "Boat Skipper A" is legally required for driving boats up to 7 m length, up to 15 kW (20 PS), up to max. 6 NM from the coast.
No boating license is required in Croatia:
Boats under 2,5 m, without motor
Canoes, kayaks & pedal boats
Boats under 2.5 m with electric motor up to 5 HP (2016)
Is there a hospital on the Island of Pag?
Yes, there is a hospital in Novalja, open from Monday-Sunday 24 hours a day. Further informations like phone-number, opening hours, direction and more you can find here: http://www.dom-zdravlja-novalja.hr/
Is there a pediatrician on the Island?
Yes, the hospital has an ambulance for children
Are there also vets on Pag?
Yes, there is also a new animal clinic in Novalja. Opening hours/contact details can be found at: http://www.vet-pag.com/
Are the dogs allowed on every beach or are there special dog beaches on Pag ?
Around Novalja you will find specially signed dog beaches, so that also your four-legged friend can really enjoy the vacation.
Where can I find a children animation on the beach?
We recommend the beach "Planjka" - a large sandy beach with water slides, beach volleyball as well as football field, pedal boat rental and much more.
Is it possible to spend the winter on the Island of Pag ?
It is really wonderful to be in Novalja in winter, especially if you love peace, fresh air and relaxation. The Mediterranean climate brings mild and humid winters. The lowest measured temperature in January is -2°C, while the average is 5°C.